2/15/2019
By Ingrid Sapona
I try to not leave the house with dirty dishes in the sink
or an un-made bed. I learned these habits from my mother. Mind you, unlike
mothers who tell kids the reason they should always put on clean underwear is in
case they’re in an accident, Mom never gave us a reason for why we had to make
sure things were neat before we left. But, as an adult, I’ve figured out why I
still do this. It has to do with unsettling it is to come home to a place
that’s messy. So, most of the time my place looks fairly neat.
But, if you scratch the surface – or open a few drawers –
you’ll see some clutter. Like most people, in the kitchen I have a “junk
drawer” where things like spare serving spoons, random cookie cutters, and a
collection of rubber bands and twist ties end up. But, if you were to have a
peak in any of my four kitchen drawers, you might have trouble pointing to just
one as the junk drawer. All I can say in my defense is that space is at a
premium and I do have a method for what goes in which drawer. As for my clothes
drawers, I organize them by category – undies, t-shirts, workout clothes, etc.
But, a corner of each drawer also contains random stuff I never found a proper
place for.
Over the years, I’ve had many conversations with friends and
family about decluttering and getting rid of things. One of my sisters’ mantras
is “set it free”. This definitely works for her – her house is by far the
neatest in our family. My other sister seems to get more motivation from the
idea that she’d doing a good deed by donating things. The idea that someone
else might make use of things I no longer need is a great motivator for me.
This brings me to Marie Kondo. CP, a good friend of mine,
mentioned Kondo a couple years ago after reading her books. CP was enthusiastic
about Kondo’s method of going through your things and keeping only items that
“spark joy”. Despite CP’s explanation, I didn’t really understand the whole
“spark joy” concept. I was also put off by the fact that her method had become
a “phenomenon”. So, I didn’t bother looking for her books.
Then recently, my sister and I came across Tidying Up with
Marie Kondo on Netflix. We looked at the descriptions of the episodes and saw
that none were about people in our situation – singles living in modest-size
condos. But, since retirement is in view for my sister, we chose an episode
about a recently retired couple who wanted to declutter, now that they’ve
retired. Turns out the woman had a huge collection of Christmas decorations and
one room was filled floor-to-ceiling with boxes the husband’s baseball cards. I
couldn’t relate to their home, but it was interesting to observe how they both changed
through the decluttering process Marie led them through.
We decided to watch a couple more episodes. After a few
shows you get the basics of Kondo’s method. She always starts with making the
people put all their clothes in a pile – literally all of them. Then they have
to pick up each one and decide if it’s something they want to keep. To my
surprise, she was lighter on the “sparking joy” stuff than I expected. But, she
was quite particular about how the clothes should be folded. To be honest, it
seemed to be origami-inspired obsessiveness.
Another surprising thing was that she never talks about decluttering,
nor does she tell anyone to get rid of stuff. Instead, she talks about tidying,
which is very different. But, by heaping all your stuff – all your decorations,
books, toys, or whatever – into one place, you confront how much you have. Then,
by actually touching each item you really come to grips with whether you need it
all. So, getting rid of at least some of the excess seems inevitable.
Sometimes she did encourage people to assess whether each
item sparked joy. For folks who are really into clothes, I did get the sense
that they got a special feeling of joy from certain items. (That wouldn’t be
the case for me, but…) For others she suggested a different approach. With the
retirees, for example, she asked them to decide what they wanted to take with
them into their future. That is a decision I could relate to…
Finally, by the sixth episode or so, I understood the spark
she’s talking about. For me it’s about creating a tranquil surrounding. It’s
about making your home a place that makes you relaxed when you walk in. In
other words, creating a place you feel “at home” which, I supposed, is just a long-winded
way of saying a place that sparks joy.
If you’ve not checked out the show, I urge you to. It’s
inspiring in ways I never imagined. I dare you to try her clothes folding
technique too – doing so sparks joy AND I’m sure you’ll find that the clothes
take up less space. Who knew?
1/30/2019
On being ... that time of year
By Ingrid Sapona
Yes, it’s (finally) that time of year… Time for me to do
nothing but enjoy the mojitos and ceviche on the beach.
See you in mid-February ….
©
2019 Ingrid Sapona
1/15/2019
On being ... the hope project
By
Ingrid Sapona
Last
week I was at someone’s house for dinner. The conversation was interesting and wide-ranging.
As so often happens, at some point the topic turned to politics and world
affairs. I’ll admit, it could well be that I steered the conversation there,
since these things are of great interest to me.
Anyway,
we were pretty politically aligned and everyone expressed their concern with
what’s going on in the U.S. and elsewhere. As the discussion went on, I noticed
my anxiety level ratcheting up. After commiserating for awhile, the conversation
turned to speculation about how things might be a couple years from now. On
this issue, we didn’t agree.
The
big difference was that everyone else thought that, over time, things would
return to “normal”. Indeed, they all seemed to have a “this too shall pass”
outlook. I didn’t share their optimism and I was curious as to the basis for
theirs. They could tell my questioning was coming from a feeling of despair,
and they earnestly offered examples of what gives them hope.
I
appreciated their effort at pulling me out of my malaise, but it was to no
avail. The evening ended shortly after and I went home feeling agitated and sad.
I also worried that my inability to contribute to lightening the conversation
made me a rather dreary dinner guest.
The
next day I was thinking about my sense of hopelessness toward the world. It’s a
feeling I’ve been unable to shake for some time. I decided to reflect on some
of the things my friends said that make them hopeful. Though I didn’t buy some of
their rationale, there were a few points I found compelling.
For
example, one was that just because we hear about all the bad things, that doesn’t
mean there aren’t good things going on. My first reaction to that was that it may
be true, but it’s important for the media to report on Trump’s troubling
behaviour and the division he’s fomenting. My friend agreed, but again pointed
out how that tends to drown out other news. Another person who’s active with a
few charities said she’s hopeful because she sees the positive differences these
charities make in peoples’ lives. From these examples both friends were able to
extrapolate a basic human goodness that gives them hope for the future.
The
next few days, I reflected more on my general hopelessness. Though it’s a very
real feeling – and one that might be justified, given the state of the world –
I realize it’s neither healthy nor empowering. Put another way, there’s no up
side to seeing things as hopeless. With this in mind, I decided it wasn’t too
late to make a New Year’s resolution so I came up with “the hope project”.
I
think this project’s going to require focus and maybe some help. For starters, I’m
going to need to consciously change my reading and viewing behaviour. I’m going
to have to stop skipping over, or ignoring, stories that I used to consider
fluff. (Note my conscious use of past tense?) Previously, I often passed over human-interest
stories. I rationalized doing this because I figured there are only so many
hours in a day and there’s so much hard news to get to. As part of the hope
project, however, I vow to not skip such stories.
Interestingly,
a couple days after starting the project I came across Nickolas Kristof’s annualcolumn where he makes the case for why the world is better now than it’s ever
been. Among the examples he cites is that in 2018, on average, around the world
about 295,000 people who didn’t have electricity gained access to it each day
and 305,000 people gained access to clean drinking water for the first time.
Each of the positives he mentioned are worthy of acclaim, though some of their
impact is diminished when included in a year-end laundry list. But, as part of the
hope project, over the coming year I’m going to actively seek out stories about
such transformations.
I’m
also going to work on savoring stories about simple acts of kindness. A case in
point was a story I saw on the news about a guy who noticed a flat tire on the
car parked next to him. He had an air compressor in his trunk and so he filled the
tire. He also left the car owner a note saying he filled the tire, but that they
may want to have it looked at. The woman whose tire was fixed was so touched by
the kindness, she went on social media to find who left the note so she could
thank him. When the two met, the guy who fixed the tire said he figured anyone
would have done the same. Hear, hear! (Or should I say, “From your lips to
God’s ears” sir.)
So,
I’ve got at least a couple starting points on my hope project. I am guardedly
optimistic that by the end of 2019, my overall outlook will be more upbeat. I’m
also hoping I’ll have something a bit more positive to contribute at dinner
parties and in other conversations.
And
finally, if you have any ideas or examples of things you think promise a rosy
future – please send them along – I’ll need all the inspiration I can get!
©
2019 Ingrid Sapona
12/30/2018
On being … a long, crazy year
By
Ingrid Sapona
As
I usually do, I started this alpha list early in the year because it’s usually
a challenge to find something for every letter. But, given how well Trump
manipulates news cycles, the difficulty has been in deciding whether to stick
with some of the early stories or go with more recent examples. For the most
part, I’ve kept with the originals because they provide perspective on just how
crazy things have gotten.
A
is for America alone – that’s clearly the path Trump has chosen. I guess being
isolated is one way of looking at being first.
B
is for “break in” – that’s how Trump characterized the execution of a search
warrant on his then lawyer Michael Cohen’s home and office back in April. Clearly
it was Trump’s usual bombast (another apt “B” word), but his disregard for
legal processes got me riled up back then. Now it’s just another story that’s
been eclipsed by more interesting news involving Cohen and other Trump cronies.
C
is for conflict of interest – there’s so much Trump family conflict of interest
that is yet to be revealed, I think that’ll be the real news story in years to
come. But, back in April we got a taste of the Trump family’s methods with a
small news story from Panama. Apparently, Trump’s company sent a letter directly to the president of Panama
asking him to intercede in a dispute the Trump organization was involved in over
control of a luxury hotel on the waterfront in Panama City.
D
is for disaster – a word Trump loves and overuses. But did you ever notice that
he never uses it when it comes to describing true disasters, like hurricane
Maria or the wild fires in California. (Then he opts for another d word:
denial.)
E
is for eSwatini – the new name of Swaziland, according to its king Mswati III.
The King made the announcement on April 18 during celebration of the 50
anniversary of Swazi independence.
F
is for forbidden – apparently, women are forbidden from entering a sumo ring in
Japan. I first learned this earlier this year when two women – one of whom was
a nurse – ran into a sumo ring to start CPR on a male politician who was having
a heart attack. The referee told the two to leave because women are forbidden
from the ring. Tradition or misogyny? I bet the guy in need of resuscitation
might have been willing to break with tradition…
G
is for gamification – this is the idea of using video games to teach. For
example, interns using video games that simulate situations they may find on
medical rounds. Students are finding the better they do in the education games,
the better they do in the underlying course.
H
if for Hawaii – the 50th state certainly had a noteworthy year. First,
there was the notification of an incoming missile threat that the governor was
unable to quickly call out as a false alarm because he didn’t know his Twitter
password. Then there were those volcanic eruptions that turned paradise into a
living nightmare.
I
is for inhuman and immoral – yes, the letter I does double duty describing
Trump’s policy that separated parents and children at the southern border. It’s
actions like that that inflame people throughout the world and help fuel
anti-American sentiment.
J
is for Jamal Khashoggi – a journalist whose death made very clear that in the
human rights equation, one person’s life – not to mention the soul of a nation
– is not as valuable as the sale of armaments to other countries.
K
is for keys – remember those metal things used in earlier millennia to open and
unlock things? Well, guess who has gone back to them? Apparently, to log into
their computers, Google employees now have to use USB-based physical keys. The
idea is that, in order to gain entry, a hacker would need both the user’s
password and the physical key. Is that a Luddite I hear having the last laugh?
L
is for lies – my prediction is that by the end of Trump’s time in D.C., the
concept of lying will cease to exist.
M
is for marijuana – weed is now legal across Canada. Just another reason so many
of my U.S. friends are jealous I had the good sense to move up here decades
ago!
N
is for National Security – that’s Trump’s justification for a variety of proclamations,
from trade wars to forcing coal on the U.S. What Trump fails to realize, of
course, is the grave harm to National Security he’s wrought by alienating US friends
and allies.
O
is for overcriminalization – that’s
a concept some Republicans have spouted as reason for going easy on Trump’s
violation of election laws by paying off Stormy Daniels and the others. The
argument goes something like this: a “mere campaign violation” shouldn’t be
enough to impeach a president. Why is it that no one ever invokes “overcriminalization” when some
guy gets caught under a third strike law and ends up in prison for life for
lighting up a joint?
P
is for plogging or “plocka upp” – it’s a fad in Sweden that has joggers picking
up garbage they pass on their run. As the Toronto Star editorial put it, plogging
offers both exercise and environmental activism in a single outing. Let’s hope
it’s a trend that catches on …
Q
is for Qanon – you may think I made this up just so that I’d have something for
the letter Q… if only. Unfortunately, this is a vicious, internet-based
conspiracy that’s uniting Trump supporters in ways that further defy
explanation.
R
is for resigning – the U.S. is not just pulling out of international accords.
It’s also leaving all sorts of international organizations, like the UN human
rights council. Retiring U.N. Ambassador Nikki Haley said it’s hypocritical to
remain part of a self-serving organization that makes a mockery of human
rights. I guess meeting with, and signing agreements with human rights
violators like North Korea isn’t hypocritical.
S
is for Sinclair media – a company that owns t.v. stations across the U.S. and
that issues to its stations so-called “must run” pieces, which are basically
pro-Trump, media bashing editorials disguised as news. Think of them as a
200-station echo chamber...
T
is for threats – a Trump specialty. One of the most unbelievable threats he
made this year was the threat to withhold funding to California communities
after the wildfires. I’ll bet that warmed the hearts of the thousands who lost
everything in the fires. And of course, as his supporters will point out – he
often makes good on his threats – witness the shutting down of the government. I guess the president thinks threatening and
leading are the same.
U
is for unexpected – it seems that Boston Bruins’ Brad Marchand decided to
one-up Donald Trump in the unexpected (and questionable) behaviour department.
During the NHL playoffs Marchand took to licking his opponents.
V
is for vitriol – it’s becoming so common, soon we won’t even have a special
word for the kind of nasty talk that pervades the airwaves. If you’re not sure
what kind of talk I’m referring to, a good example was the comments made by folks
like Lindsay Graham and Brett Kavanaugh at the Senate Judiciary Committee.
W
is for war – war on trade, war on coal… one of Trump’s favourite concepts.
X
is for xenophobic – but that’s too obvious. Instead – and if you forgive the
play on spelling – X is for (e)xcruciating
– the feeling one gets watching the U.S. toss out all the things it once valued
– like justice and equality.
Y
is for Yanni – or is it Laurel?
Z
is for zero tolerance – the Trump administration’s policy toward immigrants and
the exact opposite of his policy toward dictators.
As
we head into the New Year, perhaps our best bet is to look back further for
inspiration. So, with that in mind, my wish for 2019 is that all of us will
take up Mahatma Gandhi’s advice and be
the change we wish to see in the world.
©
2018 Ingrid Sapona
12/15/2018
On being … a lesson in bah humbug
By Ingrid Sapona
I may as well start by confessing that Baby It’s Cold
Outside has always been one of my favourite songs. As a kid growing up in
Buffalo, my idea of the best present ever was a snow day on my birthday. First
and foremost, I think of the song as an ode to the joy of staying in on a snowy
night.
As I got older, my appreciation for the lyrics changed when
I understood what was meant by “The neighbors will be suspicious”, or “There’s
bound to be talk tomorrow”, and of course, that particularly nasty barb: “my
maiden aunt’s mind is vicious”. But, to be honest, those lyrics just make me
appreciate how far we’ve come. I hear the lyrics and I think about how lucky I
am to have grown up in an age where I’ve never worried about what the
neighbors might think, regardless of the time I get home or who I bring home,
for that matter.
As for the mild protestations: “I really can’t stay”, “I’d
better scurry”, and even: “I ought to say No, No, No” – clearly that’s just
playful banter between two folks who are interested in each other. Indeed, surely
I’m not the only one who swoons at the idea of having James Taylor sing that
he’s been hoping I’d drop in then and tell me to “Put on some records while I
pour”, much less hear him say “Gosh your lips are delicious”. But regardless of
who the recording is by, I find the song empowering for women. To me, it’s all
about the woman deciding to stay…
But now, some folks are saying that in light of the #MeToo
movement, the song should be banned because of the predatory nature of the
lyrics. One commentator even went so far as to call it a date rape song,
pointing to the lyric: “What’s in this drink”? Come on – the song was written
in 1944 – I always figured maybe he put some peppermint schnapps in the hot
chocolate…
Then there’s Rudolph the Red Nose Reindeer. The stop motion
animated show (the Ranking/Bass Production) is my all-time favourite Christmas
television show. Like millions, I watch it every year and can pretty much
recite all the lines. Somehow, this year, people have suddenly twigged on the
fact that poor Rudolph is ostracized – bullied even. Really? The show was
produced in 1964 and they’re just now figuring that out? What part of the
lyric: “They never let poor Rudolph join in any reindeer games” didn’t they
understand?
The whole show is about being rejected by one’s peers. Poor
Rudolph runs away with Hermey, the elf that’s mocked because he wants to be a
dentist. And then there’s the Island of Misfit Toys, which is full of unloved and
unwanted toys (my favourite being the Charlie in the Box).
But in the end, it’s really a redemption story. Santa comes
around and apologizes to Rudolph. Our little red-nosed friend saves Christmas
and Santa finds a home for all the misfit toys. Hermey works his dental magic
and everyone realizes the Abominable Snow Monster is really a sweetie – he was
just miserable because he had a toothache. And, the Head Elf promises to let
Hermey open up a dental office the week after Christmas.
I remember seeing Rudolph when I was a small child and I
remember feeling sad for Rudolph when his father was embarrassed by him and so
he wanted to run away. I also remember empathising with Santa about having to
decide whether to “cancel Christmas”. (Ok, maybe when I was really little the
nature of my concern about a cancelled Christmas was a bit more selfish, but
eventually I saw the businessperson’s dilemma.) I also remember feeling
relieved that Rudolph came back and that in the end, everyone appreciated him
because of his uniqueness. Those are the messages I took away.
But now, some people want to ban Rudolph because of the
bullying aspects. Some also think that it sends the message that you’ll only be
accepted if you can do something for someone. Man, how cynical can you get? (I’m
surprised no one’s accused Santa of exploiting all the “flying reindeer”!)
There are so many things wrong with the world today… I guess
we each pick and choose the things we get exercised about and we pick and
choose our reactions. For those who worry that Baby Its’ Cold Outside and
Rudolph are a bad influence on their kids, I say why not use them as an
opportunity to start a dialog with your kids. And, for the rest of us who think
these things are non-issues, I think the appropriate reaction is a simple bah
humbug…
© 2018 Ingrid Sapona
11/30/2018
On being … a bit of a joy kill
By Ingrid Sapona
Meal kits are one of the hottest trends in the food world. These
kits include “pre-proportioned” ingredients for a meal for two. Meal kit
services made a splash in our family a couple years ago when my sister Regina’s
friend (I’ll call her Sue) offered her a free meal kit box from one of the first
meal kit companies. Regina describes herself as “cooking challenged”, so
naturally I thought the idea was ridiculous. But, not wanting to seem
ungrateful, Regina accepted Sue’s offer.
To our family’s great surprise, she has really enjoyed the
meal kits. They’ve opened her to a world of new ingredients and cooking
terminology. And, to prove to us – and to herself – that she can do it, very
now and then Regina surprises us with a texted photo of something she’s cooked.
As an avid cook and someone who actually enjoys grocery
shopping, I’m not exactly the target market for meal kits. And, though my
grocery shopping habits don’t qualify me as a locavore, just thinking about the
carbon footprint of boxes being shipped far and wide is enough to send me
around the bend.
But, as more-and-more meal kit companies have come on the
scene, my curiosity has been piqued. So, last month, I gave into temptation when
I got a flier from a Canadian meal kit company offering a deal on my first box.
Curious, I went on their website to see how much it cost. The regular price for
a box with three meals for two is about $70. Too rich for me. But, the special offer
was a box for $20, which was more than reasonable for that many meals.
To take advantage of the deal, I had to register on-line and
provide a credit card number. Of course, I can cancel any time but if I forget
to, boxes are automatically delivered and I’ll be charged for them. In the
process of signing up, I had a question so I used their on-line chat support. While
chatting with the rep, she offered me an even better deal: $20/box for two boxes.
Given that I intended to cancel after trying it, that offer seemed almost too
generous to me. So, I didn’t put the order through right then and there because
I needed to think about it.
The next day I decided to take the two-box offer. To allay
the guilt I felt for getting 12 meals for $40 (three meals for two people/box X
two boxes), I decided that unless the ingredients or meals were terrible,
thereafter I would spring for a box at full price and THEN I’d cancel. That
seemed fair to me.
I did enjoy the meal kits. They introduced me to a few
ingredients, which was fun. (The most unusual was a “finger lime”. When you cut
the ends off and squeeze it, out pops “lime caviar” little gems that you use as
a tasty garnish. Haven’t found them in the store, but I predict they’ll be THE
food fad in 2019.) None of the recipes
were particularly noteworthy, but I loved not having to decide or plan
anything. Just open the kit, follow the recipe, and – voila – you have a full, well-balanced,
portion-controlled meal.
With the second box came an offer for me to give free boxes
to three friends. (I suspect Sue got a similar offer that she passed on to
Regina.) This offer posed a bit of an ethical dilemma. I have somewhat of a
reputation as a foodie, so did I want to be seen as endorsing this company?
After some reflection, I decided to make the offer to
friends who I thought might enjoy trying it. I made clear to them the pros and
cons I see with the kits AND I told them of my intention to cancel after I pay
full price for one box.
My friends’ reactions were interesting. One friend (I’ll
call her Anna) said she was tempted, but that she had a nagging feeling of
guilt at the prospect of a freebie. I responded to commiserate. I certainly didn’t
make any bones about the fact that one reason I decided to offer the “free” boxes
was to relieve some guilt about getting 12 meals for $40. I also explained that
I relieved guilt about possibly leading my friends on by being 100% honest with
them about my experience, what I paid, and my intention to cancel.
A week later the company emailed me saying Anna had signed
up for her free box. Remembering our earlier exchange about the guilt of a
freebie, I was glad to see I wasn’t the only one who had overcome it. I immediately
emailed her, saying I looked forward to comparing notes. She confessed to
second thoughts and said she planned to phone to cancel before receiving the
box. She cited a variety of reasons, including her concern about all the
packaging ending up in landfill. I could certainly relate to that concern, not
to mention feel guilty about it!
I’m old enough to have come up with some coping strategies
when it comes to dealing with guilt. But, it still surprises me how much of a
role guilt plays in my day-to-day decision-making. Don’t get me wrong, I’m ok
with having to struggle with guilt, and I kind of think a bit of guilt can have
a positive effect. But sometimes, I gotta say, it’s a bit of a joy kill…
© 2018 Ingrid Sapona
11/15/2018
On being … like nails on a chalk board
By Ingrid Sapona
The other morning, the bus I was on drove past the sports
centre where the Toronto Raptors (the local NBA team) practice. It was pitch
dark outside but on the side of the building was a huge, lit billboard emblazoned
with the Raptor’s slogan: We the North. I bristled when I read it.
We the North has been the Raptor’s slogan since 2014 and
whenever I hear it – or see it – it causes a reaction in me that’s similar to
hearing nails on a chalkboard. For starters, it’s grammatically awful. Sports connotes
action – would it have killed them to throw in a verb? But beyond that, it just
seems so forced. I can’t help think that the ad agency that came up with We the
North was trying to channel the creativity behind the most elegant three-word
slogan of all time: Nike’s “Just do it”. But, while brainstorming, someone must
have mentioned Doug and Bob McKenzie and the Great White North comedy skits of
the 80s and the “creative” team couldn’t get past that. So, what three-word
winner did they come up with? We the North. Ugh.
But clearly, I’m in the minority when it comes to hating
that catchphrase. In a 2016 business article I read about the slogan, they talk
about how popular it is. According to the woman in the Raptors organization who
oversees the brand, the slogan’s been “embraced” because of its authenticity.
Authentic? Really?
As I mentioned, part of what bugs me about We the North has
to do with the grammar. But, there are some slogans that are grammatically or
factually flawed that I don’t bother me. For example, I love “squish the fish”
– the rallying cry Bills fans chant when their division-rival Miami Dolphins
come to town. But, the charm of the rhyme is lost on my oldest sister (a
teacher) who cringes as she points out, “but dolphins are mammals, not fish!” I
get her point, but the slogan always makes me smile!
There are a number of popular tropes that bug me because I
can’t get past a literal interpretation of them. “No worries” is a prime
example. Have you noticed how in some contexts, that phrase has basically replaced,
“you’re welcome”. If you doubt me, say thank you to some restaurant server
sometime and I’ll bet the response you get is “no worries”. But it’s not the
fact that no one says “your welcome” anymore that bothers me. It’s that when
someone says “no worries” to me, I want to look them in the eye and ask: “how
do you know – maybe I’ve got lots of worries!”
I know from chats with my friends that being literal isn’t
just a trait that runs in our family. When Trump first rolled out his Make
America Great Again slogan, a friend of mine invariably complained that he
wished someone would ask Trump WHEN exactly he thought America was great. Point
well taken, I thought.
“It is what it is” is another popular saying that really
grates on me. I think it’s the defeatism inherent in it that bothers me. Of
course something is what it is – but does that mean you have to live with it
that way? The implication is yes – only a fool would think or behave otherwise.
But, but…
Another popular phrase that I find really irritating is, “Been
there, done that”. I can never tell if
the person saying it is bragging or being dismissive. To me it says “I’ve
already done that or experienced that and I’ve moved on, but you can go ahead
and try it for yourself, if you must.” I
know, I read a LOT into things!
But reading things into an expression isn’t necessarily bad.
One of my favourite au currant catchphrases
is “You got this”. Sure, it sounds a bit like a daily affirmation that Stuart
Smalley (a character portrayed by Al Franken on SNL in the 90s) might have
said. But what’s wrong with a using a phrase that boosts confidence or shows
support?
What about you? Are there any pop expressions that grate on
your nerves? Or any that you especially like? Do tell…
© 2018 Ingrid Sapona
10/30/2018
On being … process improvements
By Ingrid
Sapona
Last
weekend was haul-out at my sail club. Fancier clubs own travel lift cranes and
use paid staff to launch and haul out boats. Our club hires two cranes and
crane operators and the members pitch in to haul all 340+ boats over two days.
This was
my 17th year working haul-out. There are all sorts of crews to work
on. Some of the jobs are strenuous and physical, and some rather cushy. The
kitchen crew works hard keeping everyone satisfied with coffee, morning and
afternoon soup, and a hot lunch, but at least they’re inside all day. Most
other crews are outside, regardless of the weather (which can be pretty
miserable this time of year)! One thing all the work has in common: there’s a
lot of hurry up and wait.
This year
I worked on the parking crew. With every boat owner on hand at some point
during the weekend to bring their boat over to the crane, there are a lot of
cars around. And, once you start putting boats on cradles, the yard fills up
pretty fast. Plus, there’s a lot of heavy equipment – things like forklifts and
boats on cradles – being moved around by amateurs. So, making sure cars are not
in the way is important.
Parking
within the yard usually fills up pretty fast. There have been many times when I
was there by 5:45 a.m. to work on a crew but I was turned away because they had
already run out of parking space. That meant parking in a nearby public lot for
the day, which was not ideal. This year the planning committee re-configured
where boats would be placed on that first day. As a result, a whole new area
was available for about 25 more cars. Plus, over the summer, the club repaved a
roadway down the side of the yard and they added a gravel shoulder. That meant
space for another 25 or so cars. These two changes meant we didn’t have to turn
away a single car this year.
During our
down time on the parking crew, I was listening to a book about managing teams. Though
I wasn’t particularly into the book, it did help me focus on refinements I’ve
noticed different crews have made to the launch and haul out process over the
years. For example, years ago someone had the idea of renting a golf cart for the
weekend. The property is quite big and a golf cart is easy to drive, it fits in
small areas, and it makes schlepping things from one end of the yard to the
other much easier. This year there were three golf carts zipping around.
The
kitchen crew also has been honing its processes. In years past, they brought
the soups out the cranes. This year they
served the soup under our large main tent – it’s easier for the kitchen crew
because it’s closer to the clubhouse and there’s a dry space under the tent for
everyone to sit while they warm up with their soup.
A bunch of
us also noticed that there were fewer snacks (cookies, muffins, candy) than in
years past. Some speculated that the cutback was due to austerity measures.
Others attributed it to poor planning by the new kitchen crew chief. I prefer
to think that the folks in charge had our health interest at heart.
Over the
weekend, the parking crew came up with some changes for next year. For example,
we have a large motorcycle parking area that often has 4-6 bikes parked there
during the summer. On haul out weekend only one bike was there. Next year we’ll
make sure that bikes tuck in somewhere else on the property for haul out
weekend so we can put cars there. And we’ll do things differently near the fire
hydrant. The pavement near it is painted so that no one parks there. But, on
Sunday morning we let one car park there, but asked him to be sure to leave
half the space free. Later, when none of us were watching, someone else slipped
in next to the car. Clearly, they thought that if one person can park in the
marked area, they could park in the other half. Next year we’ll used a couple
lawn chairs to block half the space. Live an learn…
In the clubhouse,
a team was experimenting with tracking each crane’s progress (boat-by-boat) on
an iPad and then projecting the results on a screen in the clubhouse. This way,
boat owners don’t have to guess when it’s time to go to their boat to bring it
to the crane. If this works, we may stream the progress on the internet so
members can check it from home or from their phone. That would be very helpful.
Over the
weekend I also noticed some bitching and moaning about some things that were being
done differently this year. But, resistance to change is almost as inevitable
as change itself. Personally, I admire the thought and effort my fellow club
members have put into improving the launch and haul out process. Sure, some of the
changes may not have been as useful as hoped and so we may go back to the old
way. But, I applaud the willingness to try new ways. After all, you don’t know
if they’re an improvement unless you try them.
©
2018 Ingrid Sapona